Building sustainable customer interactions

Building sustainable conversations & interactions with the existing client base can be challenging for some companies, since today´s customers are literally bombarded with possibilities, offers and pricing options. Now, this is the precise moment when customer experience management starts to play an important role. According to an unofficial study about customer experience management, the average customer [...]

By |2016-10-24T16:15:06+00:00April 4th, 2014|Consulting, e-commerce, Uncategorized|Comments Off on Building sustainable customer interactions

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